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Under the new strategic vision of the multinational group Insuryou for the period 2012-2015
there were standardized operating models, globally defined, called Insuryou Print, in three
key areas of the business, which will be implemented in all subsidiaries in the world.
This project aimed to analyse, for the subsidiary in Portugal, the impact that the change of the
operating model of one of the most important functional areas, claims, has on the
organization.
This project resulted in a restructuration of claims management, based on a previous
decentralized model, shared between areas and supported through branch offices
geographically distributed across the country, to a concentrated, centralized and segmented
organization.
This change intended to benefit from the effects of economies of scale and synergies, due to
making th...
Ao longo desta tese propõe-se encontrar as razões que poderão ter levado ao adiamento da fusão entre a Sonaecom/Optimus e Zon, visto que de todas as vezes que esta questão era abordada, parecia existir potencial financeiro e apoio das diferentes organizações, como por exemplo dos reguladores de mercado. Através do estudo conduzido durante a realização deste trabalho, tentar-se-à identificar razões que possam determinar ou influenciar o sucesso ou não de um processo de fusão ou aquisição. Tentarei também perceber o que poderá ser diferente nesta proposta de fusão entre Optimus e Zon, das outras tentativas anteriores, e se existira um problema de “governance”. Este problema de “governance” pode ter afectado as negociações anteriores e poderá também afectar o futuro desta fusão. Propõe-se perceber até que ponto estas questões podem ser re...
In this paper I analyze some of the issues that enable the understanding of European intra-marriage as a social phenomenon, by presenting some preliminary empirical findings resulting from on-going qualitative research being carried out in Lisbon. This paper presents a very clear structure, as follows: firstly, I will explain how free movers may be seen as an emerging social group within the European matrimonial market. Afterwards, I will clarify how the term European intra-marriage better categorizes this new type of mixed unions. Thirdly, I will clarify what methodological procedures have been used so far. And finally, I will describe certain results that can shed light on some of the dimensions under evaluation with regard to European mixed unions. In the final section, I will provide some lines of research that need to be taken int...
No contexto actual de reflexão sobre essas entidades que nos habituámos a designar de cidades, a sua problematização encontra-se num momento de acentuada reformulação analítica. Sem dúvida que a crise dos paradigmas explicativos, também sobre a chamada "questão urbana", estará na origem dessa necessária reformulação. São, sobretudo, transformações das morfologias sociais e urbanas, decorrentes de significativas mudanças do quadro económico, dos estilos de vida citadina e dos modos de governação urbana, que implicam um permanente questionamento das respectivas abordagens analíticas. Por isso, o presente ensaio começa por posicionar a cidade como um "projecto", um projecto naturalmente "em construção", a partir do qual procura tecer uma discussão crítica sobre a dimensão cultural e sobre a condição urbana desse mesmo projecto. Na base de...
This dissertation describes the third sector organizations approaches and presents a case
study on the application of balanced scorecard as a tool of strategic management in one of
these organisations in Cape Verde Islands.
The borders among the public, private and the third sectors tend to become fluid having
each one assimilated the characteristics of the others and searching answers for their social
needs. Therefore, the third sector organizations are trying to focus for instance the customer
and the financial management as the business firms and, on the other hand, these are
focusing on social responsibility as non profit organizations.
The third sector organizations need more and more administrative and professional
methods to meet global economy challenges, especially in the competition for resources
and at the same tim...
Our aim was: to characterize human resource management practices in the Portuguese
banking sector and ascertain whether they were close to what the literature refers to as
high-performance human resource management practices; to help explain the relationship
between high-performance human resource management practices and organizational
outcomes, testing the mediating role of organizational affective commitment in the
relationship between perceptions of human resource management practices and work
behaviors.
The work includes a review of the literature and three empirical studies.
Where theory is concerned, our work contributes to evidence suggesting that highperformance
human resource management practices have a significant effect on
organizational results, broadening socio-cultural and geographical contexts of research by
...
En el texto se discuten las contribuciones de los más importantes autores en el campo de la sociología del deporte y se argumenta a favor de una reconstrucción de la disciplina en la perspectiva de las teorías de estructuración, para destacar la contingencialidad y especifidad de las prácticas deportivas en las sociedades modernas, sobre todo en la vertiente del deporte espectáculo.
The methodologies of teaching-learning in higher education centers are experiencing profound changes that also involve changes in the educational organization itself. Technological advances and the Internet have contributed decisively to a more open and interactive learning experience that requires information professionals to adopt new roles to meet the challenges, as well as new behaviors to achieve the commitments required of them. Based on these assumptions and considering their implications, the aim of this paper is to define the new concept of librarian in higher education centers.
Mestrado em Comunicação, Cultura e Tecnologias da Informação
The heart of technical cooperation, I believe, consists in the combination of resources and expertise from the organizations and institutions involved, acting in complementary ways issued on the strengths of each partner so as to address the complex problems associated with the development process – that otherwise in the case of Uganda, could not be solved in an isolated manner. Indeed, after the long armed conflict that destroyed the main infrastructure of the country ended in 1986, the new Government was faced with the complex multitask of reconstructing economy and society’s frame, of a constitutional reform and a political reconciliation for none of which it had either the proper capacity, either the financial and human resources needed to address. Given this scenario, it urged the support from the international community for its a...
